The Head Office staff for the microfinance program, as per the hierarchal order, comprises of the Director followed by the Operations Manager, Area Manager, MIS Manager, Finance Manager and Internal Auditor. Further Accounts Manager is positioned at the Head Office who records and updates all the financial records and documents of microfinance program. Accounts Manager directly reports to the Finance manager as well as collaborates with the MIS and the Operations Manager. Next in the line under the Operations team are the Branch Managers who monitor the work of Field Facilitators. Field Facilitator who forms the last level of hierarchy serves as the key functionary between the SHG members and higher authorities.